Shipping & Returns

CONTACT ME                                                                               

For concerns about your order, you may message me by clicking the 'Contact Me' link on the top of the home page or email me at                                                                             

PROCESSING TIME                                                                                     

Each item is made by me. Depending on the item and my current work load, items may take 3 days to two weeks. Need it quicker? Please contact me. 


I ship via USPS. But if you need to utilize another service contact me. I normally only ship to the US, but if you see something that you need contact or email me.


Custom items are nonrefundable. If the product is defective as a result of my crafting skills, I am willing to work with the customer and potentially offer store credit. I package each item carefully. Damaged or stolen packages are not my responsibility. Shipping charges are non-refundable. Return shipping is at customers expense.


The Woolly Planner LLC items are not toys. Please keep away from small children as items may pose a choking hazard.  Items are purely for decoration. 

Get in touch

Please fill out the below form for general inquiries or custom orders.

The Woolly Planner
Sandy B., Owner
Based in Pueblo, CO

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